If for some reason you are not happy with your FIGUR we will gladly exchange for you.
All exchanges must be sent via registered or express post with all original tags, labels and packaging. Items must not have been worn. If there is evidence the item has been worn your exchange will not be accepted.
You will receive an email once the exchange has been requested.
Please return your requested exchange to:
FIGUR EXCHANGE
PO BOX 6094
NARRAWEENA. NSW. 2099
Once we receive your FIGUR return, we will approve your Exchange Request pending no issues.
Any monies that are owing (if the item has a balance), must be paid prior to the exchange. Please go to the dashboard (My Account) and click on the button PAY, this will direct you to pay the remaining amount.
Please allow extra time during sale/peak periods.
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